Privacy Policy

How Gobeens Technology Private Limited collects, uses, discloses, stores and protects personal information in connection with our website and business operations.

Last updated: October 20268 min read

Our Commitment to Your Privacy

Gobeens Technology Private Limited ("Gobeens", "Company", "we", "us", or "our") respects the privacy of individuals who visit our website, contact us, enquire about our services, or interact with our business. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in connection with our website and business operations. By using our website or voluntarily providing information to us, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will obtain it through an appropriate mechanism.

1. About Us

Gobeens Technology Private Limited is an Indian software development and IT services company providing website development, e-commerce development, mobile application development, custom software development, SaaS development, AI automation, API integration, UI/UX design, maintenance, and related technology services.

  • Email: info@gobeens.com
  • Phone: +91 9522288845
  • Address: Bhodapur, Gwalior, Madhya Pradesh – 474012, India
  • Website: https://gobeens.com

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

2.1 Information you provide

  • Name and business name.
  • Email address and telephone number.
  • Project requirements and service enquiries.
  • Information submitted through contact forms.
  • Business documents, specifications, and files voluntarily supplied for a project.
  • Communications sent through email or other business communication channels.
  • Billing and transaction information necessary for our business relationship.

2.2 Information collected automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address and approximate location derived from it.
  • Browser type and version.
  • Device and operating-system information.
  • Pages visited, referral sources, and interaction events.
  • Visit timestamps and diagnostic information.
  • Cookie identifiers and similar online identifiers, where applicable.

2.3 Information from third parties

We may receive information through analytics platforms, advertising platforms, service providers, business partners, or publicly available professional sources, where lawful and relevant to our business.

Please do not submit passwords, payment-card details, sensitive personal information, or confidential third-party information through general contact forms unless specifically required through an appropriate and secure process. The information collected depends on your browser settings, our website configuration, and the technologies enabled.


3. How We Use Information

We may use information for the following purposes:

  • Responding to enquiries and requests for quotations.
  • Preparing proposals and project estimates.
  • Providing software development and other contracted services.
  • Communicating with clients about projects, invoices, testing, and delivery.
  • Maintaining business, accounting, tax, and contractual records.
  • Operating, securing, troubleshooting, and improving our website.
  • Understanding website traffic and visitor interactions.
  • Measuring advertising performance and campaign effectiveness.
  • Preventing fraud, abuse, unauthorized access, and security incidents.
  • Complying with applicable legal obligations.
  • Establishing, exercising, or defending legal claims.
  • Sending business updates or promotional communications where legally permitted.

We will not intentionally use personal information for purposes materially incompatible with the purposes disclosed to you, except where permitted by applicable law.


4. Cookies, Analytics, and Advertising

Our website may use Google Analytics, Google Search Console, Google Ads, Meta Pixel, contact forms, and related technologies.

Google Search Console is primarily used to understand website search performance. Google Analytics, Google Ads, and Meta Pixel may involve different forms of measurement, audience analysis, or advertising-related processing depending on configuration.

These services may collect information through cookies, scripts, pixels, or similar technologies.

Where required by applicable law, we will obtain consent before enabling non-essential cookies or tracking technologies. You may also manage cookies through your browser settings. Disabling certain technologies may affect website functionality or measurement.


5. Legal Basis for Processing

We process personal information on an appropriate legal basis under applicable law, which may include consent, responding to requests made by you, taking steps requested before entering into a contract, performing a contract, complying with legal obligations, or other lawful grounds available under applicable law.

Where consent is relied upon, you may withdraw it through the applicable mechanism, subject to legal requirements and the consequences explained at the time of withdrawal. Withdrawal does not invalidate processing lawfully completed before withdrawal.


6. Sharing and Disclosure of Information

We do not sell personal information as a standalone commercial product.

We may disclose or make information available to:

  • Service providers: Website hosting providers, analytics providers, cloud platforms, communication tools, security providers, and other vendors supporting our operations.
  • Technology providers: Third-party software, APIs, AI platforms, libraries, and infrastructure providers required for a particular service or project.
  • Professional advisers: Lawyers, accountants, auditors, and other advisers where reasonably necessary.
  • Authorities: Government bodies, regulators, courts, law-enforcement agencies, or other persons where disclosure is required or permitted by law.
  • Business transactions: A successor or relevant transaction party in connection with a merger, restructuring, acquisition, or transfer of business, subject to applicable confidentiality and privacy requirements.

Where we process personal data on behalf of a client, our processing may also be governed by the applicable client agreement and, where relevant, a separate Data Processing Agreement.


7. International Data Transfers

Some third-party service providers may process information outside India. Where information is transferred internationally, we will apply the requirements applicable to the relevant transfer, including any restrictions, conditions, or safeguards imposed by Indian law and any applicable contractual obligations.

The location of processing may depend on the third-party provider, its infrastructure, and the service selected for the project.


8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it is processed, including responding to enquiries, delivering contracted services, maintaining business records, meeting tax and other legal requirements, resolving disputes, and protecting our rights where permitted by law.

Retention periods may differ depending on the nature of the information and applicable legal or contractual requirements.

When information is no longer required, we will take appropriate steps to delete, anonymize, or otherwise dispose of it, subject to lawful retention requirements and reasonable technical limitations.


9. Data Security

We use reasonable technical and organizational measures appropriate to the nature of the information and the risks involved. Depending on the system and service, these measures may include access controls, authentication, restricted permissions, backups, secure communications, and incident-management procedures.

No website, software platform, electronic transmission, or storage system can be guaranteed to be completely secure. We do not guarantee absolute security, but this does not limit any security obligation that applies to us under law or an applicable contract.


10. Your Privacy Rights

Subject to applicable law, you may have rights to request information about personal data we process about you, request correction or updating of inaccurate information, request deletion where legally applicable, withdraw consent where processing relies on consent, raise a grievance, and exercise other rights available under applicable law.

We will handle requests in accordance with applicable legal requirements and timelines. Some information may need to be retained where required by law or necessary for legal claims.

We may need to verify your identity before responding. Requests may be sent to info@gobeens.com


11. Children's Privacy

Our website and ordinary business services are not intentionally directed at children. We do not knowingly seek to collect children's personal information through general website enquiries unless appropriate legal requirements are satisfied.

If you believe a child has provided personal information to us inappropriately, contact us so that we can assess the circumstances and take appropriate action where required.


12. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. We do not control their privacy practices, security, availability, or content. Their own terms and privacy policies apply to their services.


13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, operational practices, or applicable law. The updated version will be published on this page with a revised update date. Where legally required, we will provide additional notice or obtain consent before implementing relevant changes.


14. Contact Us

Gobeens Technology Private Limited, Bhodapur, Gwalior, Madhya Pradesh – 474012, India.

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